VIII. Perception of Document Management Systems in Digital Transformation

Sandra Jordan earned her degree in translation (Slovenian, German, English) from Karl-Franzens University in Austria in 1999. After eight years of leading key support services in the banking sector, she completed a Master’s in Marketing Management in 2012. In 2020, she began a doctoral program in E-business. She successfully defended her dissertation in November 2023, focusing on the impact of critical success factors and enterprise maturity on the document management system lifecycle. Her professional experience in finance and management strongly influenced her research focus. She currently leads a medium-sized manufacturing company.

Maribor, Slovenia. E-mail: sandra.jordan@student.si

Dr. Samo Bobek is a professor of E-business and Information Management at the Faculty of Economics and Business, University of Maribor, where he also serves as head of the E-business Department. His research focuses on e-business, digitalisation, IT/IS governance, information management, business process reengineering, and the implementation of business solutions. In recent years, he has expanded his work to include the role of artificial intelligence in business, mainly how AI can drive innovation and improve decision-making processes.

Maribor, Slovenia. E-mail: samo.bobek@um.si

Dr. Simona Sternad Zabukovšek is a professor of E-business and Information Management at the Faculty of Economics and Business, University of Maribor. Her research covers business process reengineering, business information systems (ERP, CRM), e-business models, digital transformation, and user acceptance of IT/IS. She also examines e-learning versus blended learning in organisations. Her work recently focused on integrating artificial intelligence into business processes to enhance decision-making and operational efficiency.

Maribor, Slovenia. E-mail: simona.sternad@um.si