Impact of Artificial Intelligence on Managerial Decision Making

Authors

Maja Meško
University of Maribor, Faculty of Organizational Sciences
https://orcid.org/0000-0001-5615-9801
Tine Bertoncel
University of Primorska, Faculty of Management
https://orcid.org/0000-0003-1031-0611

Synopsis

The use of artificial intelligence (AI) is fundamentally reshaping decision-making processes in management. This paper examines the adoption of modern AI technologies in managerial practices and explores how AI tools can augment human intelligence to improve both the quality and efficiency of decisions. Through a review of the literature and a focused analysis, we identified key areas and challenges in applying AI to managerial decision-making. The findings indicate that AI tools support managers by facilitating the collection of relevant and timely decision-making information. However, AI implementation also introduces challenges, including ethical and legal considerations—particularly related to data privacy—and highlights the need for managers to develop new skills to use AI tools effectively. The study further suggests introducing comprehensive training programs so that management can leverage AI’s potential while minimizing associated risks. This paper contributes to the ongoing debate on AI’s role in management by offering valuable insights for both researchers and practitioners aiming to integrate AI into their decision-making processes.

Author Biographies

Maja Meško, University of Maribor, Faculty of Organizational Sciences

Maja Meško is a full professor at the Faculty of Organizational Sciences, University of Maribor. In addition to her habilitation in field management and human resources management, she also holds a habilitation as a full professor in kinesiology (science in sports) at the Faculty of Sports, University of Ljubljana. Her research interests include management, management psychology, workplace health and leadership. She has participated and continues to participate in various projects. She is the author and co-author of numerous scientific articles.

Kranj, Slovenia. E-mail: maja.mesko@um.si

Tine Bertoncel, University of Primorska, Faculty of Management

Tine Bertoncel is an assistant professor at the Faculty of Management, University of Primorska. Her research focuses primarily on the impact of technological progress, especially artificial intelligence, on the economy and how digital innovations affect managerial practices and decision-making. She participates in various research projects and is the author and co-author of numerous scientific articles.

Koper, Slovenia. E-pmail: tine.bertoncel@fm-kp.si

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Published

March 19, 2025

License

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

(Ed.). (2025). Impact of Artificial Intelligence on Managerial Decision Making. In 44th International Conference on Organizational Science Development: Human Being, Artificial Intelligence and Organization, Conference Proceedings (Vols. 44, pp. 625-632). University of Maribor Press. https://press.um.si/index.php/ump/catalog/book/962/chapter/311