Raziskava ponudnikov poslovnih informacijskih rešitev za digitalno transformacijo podjetij

Authors

Samo Bobek, University of Maribor, Faculty of Economics and Business; Zdenko Deželak, University of Maribor, Faculty of Economics and Business; Irena Šišovska Klančnik, University of Maribor, Faculty of Economics and Business; Uroš Zabukovšek, University of Maribor, Faculty of Economics and Business; Simona Sternad Zabukovšek, University of Maribor, Faculty of Economics and Business

Keywords:

digital transformation, sustainable development, technological platform, cloud computing, information architecture, comprehensive information solution (ERP), customer relationship management solutions (CRM), document management solutions (DMS), digital marketing solutions

Synopsis

Research of Business Information Solution Vendors for Company Digital Transformation. The scientific monograph "A Study of Business Information Solutions Providers for Digital Transformation of Companies" addresses sustainable digital transformation, which is influenced by both the choice of technological platforms and the information architecture of digitized organizations. The European Union (EU) has identified digital transformation as one of the key areas of development. The European Commission has formulated and published a vision and guidelines for digital transformation, including EU goals in the field of digital transformation. The EU is also aware of the challenges related to pollution and climate change caused by pollution and their connection to digital transformation. The EU has published the "European Green Deal," which is based on the concepts of sustainable development of the United Nations (European Commission, 2021b). A comprehensive sustainability-oriented approach to digital transformation thus involves integrating business processes and digital technologies into digitized business operations. Therefore, the first part of the scientific monograph focuses on digital transformation and addresses how information technologies and solutions can impact the sustainable development of companies and society.
In the second part of the scientific monograph, the modern concept of information architecture of digitized organizations is defined. Business information solutions play an important role in the digital transformation of organizations, as organizations use them for information support of their business processes and workflows. The most important representative of business information solutions is the comprehensive information solution (ERP solution). In addition, solutions for customer relationship management (CRM solutions), document management system solutions (DMS solutions), digital marketing solutions, and many others are classified as business information solutions. The second part of the scientific monograph describes the definitions and characteristics of these business information solutions and the providers of these solutions. It provides a detailed description of individual business information solutions available in the Slovenian market. Thus, the reader can gain an initial impression of the usefulness of individual solutions for a particular company or organization for each group of researched information solutions.

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Author Biographies

Samo Bobek, University of Maribor, Faculty of Economics and Business

Dr Samo Bobek is a Full Professor in E-Business at the Faculty of Economics and Business, University of Maribor. He is the head of the E-Business Chair and teaches several undergraduate, graduate, and doctoral courses. He has mentored several master's and doctoral theses at the University of Maribor and has served as a co-lecturer and external evaluator of doctoral theses in Europe and India. He has delivered lectures at universities in the European Union, India, China, the United States, and Russia. His research focuses on e-business solutions, IT management and business information solutions, and more recently, various aspects of digital transformation. Prof. Bobek is involved in the ARRS Entrepreneurship for an Innovative Society research program and has participated in several international projects. He has served as a consultant for various areas of informatization in Abanka, Poštna banka, Probanka, Pošta Slovenije, Zavarovalnica Maribor, and other companies.

Maribor, Slovenia. E-mail: samo.bobek@um.si

Zdenko Deželak, University of Maribor, Faculty of Economics and Business

Lecturer Zdenko Deželak, M.Sc. is involved in researching e-commerce aspects in the modern economy and their impact on business processes, e-documents and e-archiving, planning and implementation of web solutions, and using computers and computer tools in education. He holds internationally recognized titles such as Microsoft Certified Professional (MCP), Microsoft Technology Associate (Software Development Fundamentals, Database Fundamentals, Windows Server Administration Fundamentals, Security Fundamentals, Networking Fundamentals, Windows Operating System Fundamentals), Microsoft Certified Technology Specialist (Dynamics CRM and NAV), Microsoft Office Specialist (Word, Excel, PowerPoint, Outlook, Access, SharePoint, and OneNote), and Microsoft Office Expert (Word and Excel).

Maribor, Slovenia. E-mail: zdenko.dezelak@um.si

Irena Šišovska Klančnik, University of Maribor, Faculty of Economics and Business

Assistant Irena Šišovska Klančnik, M. of. Econ. and Bus. Sc. conducts research on topics from the field of e-business and m-business, ERP solutions and mobile ERP solutions (mERP) and the introduction and use of such solutions. She has completed several international Microsoft Office Specialist certifications, namely: PowerPoint, Microsoft Word and Word Expert, Access Expert (for Microsoft 365 Apps and Office 2019), Excel 2016, Outlook 2016 and Access 2016. In addition, she has completed the ECDL and Microsoft Certified Technology certifications Specialist (Dynamics NAV).

Maribor, Slovenia. E-mail: irena.sisovska@um.si

Uroš Zabukovšek, University of Maribor, Faculty of Economics and Business

Uroš Zabukovšek, M.Sc. is engaged in project management, consulting, and the computerization of business processes, focusing on the MS SharePoint platform. He is a certified Microsoft Trainer (MCT) for MS SharePoint. He holds more than 20 certificates in the field of Microsoft solutions. He has participated in several (international) projects in medium-sized manufacturing companies, public enterprises, and the banking sector. Among the projects were the selection and implementation of industry-specific information solutions.

Maribor, Slovenia. E-mail: uros.zabukovsek1@student.um.si

Simona Sternad Zabukovšek, University of Maribor, Faculty of Economics and Business

Dr Simona Sternad Zabukovšek is an Associate Professor in E-Business at the University of Maribor, Faculty of Economics and Business (FEB), and Chair of E-Business. She is the coordinator and lecturer of several FEB undergraduate, graduate, and doctoral courses. In addition, she is the head of the E-Business specialization in the university program. She co-authors articles in various (inter)national monographs, conferences, and journals. She is a member of the Entrepreneurship for an Innovative Society program group (P5-0023) and has been involved as a leader and member in several international and national projects. At the University of Maribor, she is responsible for membership in the Microsoft Learn association. At FEB, she oversees the functioning of the Microsoft Exam Center, SAP University Alliances, and Microsoft Imagine. In addition to the title of Microsoft Certified Trainer (MCT, 2008-), she has obtained several other titles and more than 50 certificates in the field of ICT. She regularly educates herself, enhances her professional knowledge, and expands her network and collaborations with domestic and international experts.

Maribor, Slovenia. E-mail: simona.sternad@um.si

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Published

July 13, 2023

Details about this monograph

ISBN-13 (15)

978-961-286-758-4

COBISS.SI ID (00)

Date of first publication (11)

2023-07-13

How to Cite

Raziskava ponudnikov poslovnih informacijskih rešitev za digitalno transformacijo podjetij. (2023). University of Maribor Press. https://doi.org/10.18690/um.epf.8.2023