Creating Business Value in Unpredictable Times Aiming for Antifragility

Authors

Edzo A. Botjes
Open University of the Netherlands image/svg+xml
Tim Huygh
Open University of the Netherlands, Faculty of Science
https://orcid.org/0000-0003-4564-7994
Laury Bollen
Open University of the Netherlands image/svg+xml
Remko W. Helms
Open University of the Netherlands image/svg+xml

Synopsis

Cyber resilience is conceptualized as a socio-technical form of risk management aimed at mitigating the business impact of both foreseen and unforeseen disruptions. While traditional cybersecurity overlaps with this domain, true resilience requires more than mere impact reduction; organizations must extract strategic value from the unknown, a state characterized as antifragility. Organizational learning serves as the fundamental mechanism for fostering this antifragile posture. This PhD research project proposes the development of a Cyber Resilience Maturity Model (CRMM) designed to facilitate organizational learning and enable firms to gain value from uncertainty.

Author Biographies

Edzo A. Botjes, Open University of the Netherlands

Edzo A. Botjes MSc is a PhD candidate in cyber resilience at the Open Universiteit, the Netherlands. His research interests are on how to improve business continuity and focuses on the overlap between risk management, cyber security, enterprise architecture, enterprise governance, resilience, and is specialised in antifragility. He is supervising several MSc students at the Antwerp Management School, and is an external teacher for the MSc course Enterprise Architecture at the University of Applied Sciences Utrecht. His research activities resulted in (cited) publications.

Heerlen, the Netherlands. E-mail: edzo.botjes@ou.nl

Tim Huygh, Open University of the Netherlands, Faculty of Science

Dr. Tim Huygh is assistant professor at the department of information science at the faculty of science of the Open Universiteit, the Netherlands. He is also a visiting professor at the Antwerp Management School. He received his PhD in 2019 on IT governance from the University of Antwerp. His research interests include the governance and (strategic) management of information and technology, information security governance, and cyber resilience. His research has been published in SCI-indexed journals like Information Systems Journal (ISJ) and Decision Support Systems (DSS), and various conference proceedings including the International Conference on Information Systems (ICIS) and the Hawaii International Conference on System Sciences (HICSS). He also co-authored three books on the topic of IT governance (published by Springer). Since 2020, he is co-chairing the minitrack “IT governance and its mechanisms” at HICSS.

Limburg, the Netherlands. E-mail: tim.huygh@ou.nl

Laury Bollen, Open University of the Netherlands

Dr. Laury Bollen is an associate professor of Information Management at the Open Universiteit, the Netherlands. He holds a PhD in Business Economics from Maastricht University. His research interest focuses on IT Governance, Information Security Governance and Platform Governance.


His research activities have resulted in publications in a broad range of international academic journals including Information & Management, the Journal of Information Systems, Information Systems Management, the Journal of Cleaner Production, the European Accounting Review, and the Journal of Business Ethics.

Heerlen, the Netherlands. E-mail: laury.bollen@ou.nl

Remko W. Helms, Open University of the Netherlands

Prof.dr.ir. Remko Helms is a professor in Business Analytics at Open Universiteit (The Netherlands) in the Information Systems group. His teaching and research interests are mainly focused on how organizations realize value from exploring and exploiting data, including topics such as data analytics processes, data analytics strategy, data governance and analytics governance. He is supervising several Phd students and groups of master students on these topics. His work appeared in different Information Systems and Knowledge Management conferences as well as journals. He is a member of Association for Information Systems (AIS).

Heerlen, the Netherlands. E-mail: remko.helms@ou.nl

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Published

June 5, 2026

License

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

Botjes, E. A., Huygh, T., Bollen, L., & Helms, R. W. (2026). Creating Business Value in Unpredictable Times Aiming for Antifragility. In D. Vidmar, A. Pucihar, M. Kljajić Borštnar, R. W. H. Bons, M. Glowatz, & H.-D. Zimmermann (Eds.), & (Ed.), 39th Bled eConference: Co-Creating Human-Centred and Responsible Digital Futures; Conference Proceedings (Vols. 39., pp. 1085-1096). University of Maribor Press. https://doi.org/10.18690/um.fov.4.2026.73