Identifying Education and Training Needs: A Comparative Case Study of Provider and User Perspectives

Authors

Miha Marič
University of Maribor, Faculty of Organizational Sciences
https://orcid.org/0009-0001-6689-7944
Nina Minov
Mil Sistemika d.o.o.
Petra Zidar
Simič & partnerji d.o.o.
Črtomir Raspor Josipovič
University of Maribor, Faculty of Organizational Sciences

Synopsis

We address the issue of identifying education and training needs from two key perspectives: education and training providers and program users. Misalignment between users’ perceived needs and the educational offer may reduce the effectiveness of education and training programs and limit the transfer of acquired knowledge into practice. Our purpose is to examine how different stakeholders identify and define education and training needs and to what extent their expectations and priorities align. We explore similarities and differences in the understanding of competency gaps, learning goals, and expected outcomes of education and training through comparative perspective. Our findings contribute to a better understanding of the importance of aligning provider and user perspectives and emphasize the need for more inclusive, responsive, and flexible approaches to the design of education and training programs. We also offer practical insights for improving the quality and relevance of education and training practices in contemporary organizational contexts.

Author Biographies

Miha Marič, University of Maribor, Faculty of Organizational Sciences

Miha Marič, Ph.D., is a researcher in the field of leadership, management and organizational sciences. He holds a Ph.D. from the Faculty of Economics, University of Ljubljana. He is currently employed as an associate professor at the University of Maribor’s Faculty of Organizational Sciences. His research interests are power, leadership, organizational behaviour, human resource management, organization and management. He is the author of numerous original scientific articles, professional articles, papers at scientific conferences, scientific monographs, was an editor and reviewer, and a programme committee member of several international conferences. He also participates in research projects and consulting work.

Kranj, Slovenia. E-mail: miha.maric@um.si

Nina Minov, Mil Sistemika d.o.o.

Nina Minov is a human resources professional working in the fields of human resource management, leadership, and organizational development. She holds a Master’s degree in Organization and Management of Human Resource and Educational Systems from the Faculty of Organizational Sciences. She is currently employed as HR Manager at MIL SISTEMIKA and previously held the position of HR Manager at Comtrade Group. She is a co-author of a scientific article published in the International Journal of Economic Practice and Policy. Since 2025, she has been a member of the Programme Council for the field of Human Resource and Educational Systems at the Faculty of Organizational Sciences. Her professional interests include leadership, talent management, organizational culture, HR systems, and change management.

Ljubljana, Slovenia. E-mail: nina.minov@milsistemika.com

Petra Zidar, Simič & partnerji d.o.o.

Petra Zidar is a graduate HR systems organizer with over ten years of experience in the field of organizing professional events, membership management and competence development. She works within the Tax Education Institute and the Tax Advisory Chamber of Slovenia, where she manages comprehensive support to members and coordination of their professional education. Her work also includes organizing formal and informal meetings aimed at strengthening the professional community and cooperation between members. In her work, she focuses on effective support for HR and professional systems, quality knowledge transfer and ensuring a high level of organizational and content implementation of events.

Ljubljana, Slovenia. E-mail: petra.zidar@dizi.org

Črtomir Raspor Josipovič, University of Maribor, Faculty of Organizational Sciences

Črtomir Raspor Josipovič is a student at the Faculty of Organizational Sciences at the University of Maribor, where he is completing his undergraduate studies in Organization and Management of Human Resources and Educational Systems. His research interests include entrepreneurship, project management, marketing, and business idea development. He complements his academic work with film production activities, focusing on creative storytelling of entrepreneurial narratives. He is the author of a chapter published in an international scientific monography.

Kranj, Slovenia. E-mail: crtomir.raspor@student.um.si

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Published

March 17, 2026

License

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

Marič, M., Minov, N., Zidar, P., & Raspor Josipovič, Črtomir. (2026). Identifying Education and Training Needs: A Comparative Case Study of Provider and User Perspectives. In P. Šprajc, D. Maletič, N. Petrović, I. Iztok, A. Škraba, D. Tomić, & A. Žnidaršič Mohorič (Eds.), & (Ed.), 45th International Conference on Organizational Science Development: Organization and the Longevity Society, Conference Proceedings (Vols. 45., pp. 417-428). University of Maribor Press. https://doi.org/10.18690/um.fov.3.2026.31