An Identity-Oriented Framework for AI-Supported mHealth

Avtorji

Esther Federspiel
Univerza uporabnih znanosti Vzhodne Švice, Fakulteta za management

Kratka vsebina

Metabolic chronic conditions require sustained lifestyle change, yet mobile health (mHealth) interventions typically show modest and short-lived effects. A central unresolved question is how behavior change becomes personally meaningful. Beyond meaningful gamification, a growing body of literature emphasizes identity processes as crucial for long-term change: health behaviors persist not merely through motivation or prompts, but when narratively integrated into the self-concept. In the age of large language models (LLM)-based conversational systems, this perspective becomes urgent. While LLMs can scaffold reflection at scale, it may normatively script users’ developmental trajectories. Existing work has addressed related questions around identity, reflection, and behavior change, but an integrative framework for identity-oriented mHealth design remains underdeveloped. This paper proposes an identity-oriented framework for designing mHealth systems that support narrative identity development and sustained behavior change. The paper organizes empirically reported design patterns along four narrative identity processes (interpretation, temporal integration, episodic configuration, and self-representation) to offer a design-relevant conceptual lens for LLM-supported mHealth systems.

Biografija avtorja

Esther Federspiel, Univerza uporabnih znanosti Vzhodne Švice, Fakulteta za management

Esther Federspiel, lic.phil., je predavateljica in vodja projektov na Inštitutu za upravljanje informacij in procesov (IPM), OST – Univerza uporabnih znanosti Vzhodne Švice v St. Gallenu v Švici. Njene poklicne izkušnje vključujejo poučevanje, vodenje projektov, trženjski management, komuniciranje in odnose z javnostmi. Študirala je novinarstvo/javno komuniciranje in psihologijo na Univerzi v Zürichu ter magistrirala iz upravljanja komunikacij na Univerzi uporabnih znanosti in umetnosti v Luzernu. Njeno delo se osredotoča na inovacijsko kulturo, odnose s strankami in zaposlenimi, vključevanje strank v inovacijske in procese ustvarjanja vrednosti, spletne skupnosti, gamifikacijo in procese odločanja v negotovosti.

St. Gallen, Švica. E-pošta: esther.federspiel@ost.ch

Izdano

5 junij 2026