A Comparison of Bipolar and Unipolar Rating Scales in Student Evaluations of Teaching

Authors

Nika Dobrovoljc
University of Maribor, Faculty of Organizational Sciences
https://orcid.org/0009-0002-8302-9046
Janja Jerebic
University of Maribor, Faculty of Organizational Sciences
https://orcid.org/0000-0002-9600-9952
Alenka Brezavšček
University of Maribor, Faculty of Organizational Sciences
Špela Kajzer
University of Maribor, Faculty of Organizational Sciences
https://orcid.org/0009-0007-2131-7794

Synopsis

This paper empirically examines the effects of unipolar and bipolar rating scales on the outcomes of student evaluations of teaching. In a pilot study, two comparable groups of students evaluated identical items using different rating scales. Analyses of score distributions, mean values, and top-category response shares indicate that the use of a bipolar scale leads to a statistically significantly higher concentration of responses at the upper end of the scale for most items, reflecting a more pronounced ceiling effect. The findings support theoretical expectations regarding the influence of scale polarity on response behaviour and demonstrate that rating format selection affects score variability and result interpretability. The paper discusses the methodological implications of rating scale choice and contributes to the ongoing debate on appropriate evaluation practices in higher education.

Author Biographies

Nika Dobrovoljc, University of Maribor, Faculty of Organizational Sciences

Kranj, Slovenia. E-mail: nika.dobrovoljc@um.si

Janja Jerebic, University of Maribor, Faculty of Organizational Sciences

Kranj, Slovenia. E-mail: janja.jerebic@um.si

Alenka Brezavšček, University of Maribor, Faculty of Organizational Sciences

Kranj, Slovenia. E-mail: alenka.brezavscek@um.si

Špela Kajzer, University of Maribor, Faculty of Organizational Sciences

Kranj, Slovenia. E-mail: spela.kajzer1@um.si

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Published

March 17, 2026

License

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

Dobrovoljc, N., Jerebic, J., Brezavšček, A., & Kajzer, Špela. (2026). A Comparison of Bipolar and Unipolar Rating Scales in Student Evaluations of Teaching. In P. Šprajc, D. Maletič, N. Petrović, I. Iztok, A. Škraba, D. Tomić, & A. Žnidaršič Mohorič (Eds.), & (Ed.), 45th International Conference on Organizational Science Development: Organization and the Longevity Society, Conference Proceedings (Vols. 45., pp. 185-200). University of Maribor Press. https://doi.org/10.18690/um.fov.3.2026.14