Matjašič, Tilen, Goran Vukovič, and Maja Rojc. “Conceptual Design of a Multifunctional CRM System for the Company Dines D.o.O”. In Izzivi Prenosa Vodenja Na Naslednjo Generacijo V Družinskem Podjetju, edited by Miha Marič and Domen Deu, 245–280. University of Maribor Press, 2025. Accessed July 21, 2026. https://press.um.si/index.php/ump/catalog/book/1040/chapter/771.