C. Cetin and T. Lata, “User Frictions in Process Intelligence Dashboards: Implications for AI Assistants”, in 39th Bled eConference: Co-Creating Human-Centred and Responsible Digital Futures; Conference Proceedings, vol. 39., D. Vidmar, A. Pucihar, M. Kljajić Borštnar, R. W. H. Bons, M. Glowatz, and H.-D. Zimmermann, Eds. University of Maribor Press, 2026, pp. 737–756. Accessed: Jun. 06, 2026. [Online]. Available: https://press.um.si/index.php/ump/catalog/book/1128/chapter/1214