VRBANEC DEDEIĆ, Danijela; BENAZIĆ, Dragan; RUŽIĆ, Erik. Imapct of Service Quality and Pricing on Customer Satisfaction and Loyalty in the Real Estate Industry in Croatia. In: TOMIĆ, Daniel; KAJZER, Špela; LAVRIČ, Miha; JELENC, Marjetka. 44th International Conference on Organizational Science Development: Human Being, Artificial Intelligence and Organization, Conference Proceedings. Organizational Science Development[s.l.] : Univerzitetna založba Univerze v Mariboru,2025. v. 44p. 1025–1040. Disponível em: https://press.um.si/index.php/ump/catalog/book/962/chapter/342. Acesso em: 28 jun. 2025.